My headphones still connect to my computer as they used to, but I was able to use them as my conference headphones, but now the QC 35 II microphone is not detected by Windows. Fortunately, their ANC feature can block out background noises that … CM3504 detachable boom microphone audio cable for Bose QuietComfort 35, QuietComfort 35 ii, and 700 turns your wireless noise cancelling headphones into the ultimate headset. Yeah, here's the thing. I'm sorry to hear of the issues you are experiencing with your headphones following the update to windows 10. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Hi Everyone, is there a way to get the microphone of my QC 35 working on my PC (Windows 10 x64)? To be sure, please test them on another device. However under Sound Manager I do not see it at all: I'm sure that there is a way to setup and use them as headset or headphones. Now I have yet another problem that I couldn't find on this support. I'm having the same stupid issues every day. This is the gaming version of the QuietComfort 35 II headset, which … Which operating system are you using on your Lenovo Laptop? The company currently offers the tastefully designed Bose 700 and the aging, but still very good, QuietComfort 35 II. QuietComfort® 35 wireless headphones II offer the same unmatched combination of acclaimed noise reduction technology, wireless freedom, audio performance, dual-microphone system and 20 hours of battery life as QuietComfort® 35 headphones. In fact, this should be treated as a warranty issue as headphones are still on warranty. For that reason, in order for you to be able to use Bose QC35 with playstation 4 you will need a Bose … Windows 10 + BOSE Quietcomfort 35 - do not work I got new BOSE Quietcomfort 35 . The headphones are available in a matte black, but I preferred the silver finish, as it has a certain modern look I prefer. I have properly paired my QC35 via Bluetooth to the PC. QuietComfort 35 wireless headphones II are now Alexa enabled. I have included a LINK HERE to an article that I feel will be very beneficial to your issue as if shows the new set up with Windows in screenshots. They’re typically $299.00 but for Cyber Monday , they are available for just $199.00. Professional Bose QC35 Ear Pads Cushions Replacement - Earpads Compatible with Bose QuietComfort 35 (QC35) and Quiet Comfort 35 II (QC35 II) Over-Ear Headphones (Black) 4.7 out of 5 stars 3,356 $16.95 The painful part is that those drivers on the image below only appear when your headphones are connected to the system so when they idle and disconnect while you're trying to sort out the problem - you will miss the issue. Bose QuietComfort 35 II Wireless Noise Cancelling Headphones with mic - Black Manufacturer Warranty: 1-year warranty: Width: 6.7 in: Depth: 3.2 in: Height: 7.1 in: Connectivity Technology: Wireless: Product Type: Headphones - Bluetooth - wireless - NFC - 3.5 mm jack: Color: Black: Service & Support: Limited warranty - parts and labor - 1 year Their integrated microphone has a mediocre recording quality, so your voice is thin and muffled, especially if you're calling from a noisy setting. Bose QC 35 II and Windows 10 update - microphone not detected, Re: Bose QC 35 II and Windows 10 update - microphone not detected, Can't use mic in PC conversation - QC35II, Re: Can't use mic in PC conversation - QC35II, Bose Quiet Comfort 35 II Microphone not working under windows 10, Re: Bose Quiet Comfort 35 II Microphone not working under windows 10. Now you can play everything with the Bose QuietComfort 35 II Gaming Headset. Want to use your Bose QC35* headphones as a headset in noisy environments? Bose also has an optional PC desktop controller that will allow users to adjust volumes and microphone sensitivity on the fly. they’re ready to be thrown in your bag without a second thought. However, QuietComfort 35 wireless headphones II also have a new Action button on the left earcup. ... Bose built a dedicated voice microphone inside the right earbud for calls. QuietComfort® 35 wireless headphones II offer the same unmatched combination of acclaimed noise reduction technology, wireless freedom, audio performance, dual-microphone system and 20 hours of battery life as QuietComfort® 35 headphones. Bose calls this its "first two-in-one gaming and lifestyle headset" and you can use it as a Bluetooth headphone just as you would the QuietComfort 35 II. While i conect to my Lenovo laptop i can use the headset in order to listen to music, but when i try to make a call, the mic is disabled. It took me over a week of research to find out what the problem was. Bose's new QuietComfort 35 II Gaming Headset. Inline Remote Our newly designed nylon braided cable design decreases the dreaded wire tangling while our updated inline remote is great for answering/ending calls, increase/decrease volume, and changing music). Hope you can read my issue in details and respond accordingly this time. Bose software updater for: QuietComfort, QuietControl, SoundSport, SoundWear, SoundLink and BOSEbuild products. Here's how it looked like: Hope it will help someone. I'm sorry to hear that the troubleshooting I have provided for you. I need those headphones for video conference - they were working prior to the lastest Windows update, The link you sent me is old, it has screenshots for Windows that don't exist anymore after latest Windows update. Photo: Bose. I managed to connect it via BT to my DELL computer. With world-class Bose noise cancelling technology, outstanding mic quality, and a comfortable fit for hours of use, Bose has created the ultimate 2-in-1 gaming and lifestyle headset. The Bose QuietComfort 35 II Wireless Headphones come in black, silver, and metallic rose. The Bose QuietComfort 35 II are a very popular pair of headphones, and for good reason. When you open the box you’re greeting with this oddly shaped and sturdy carrying case. If you have the other issues please reach out to us again. Our latest addition to the ClearMic series, the CM3504 detachable boom microphone audio cable for Bose QuietComfort 35, QuietComfort 35 ii, and 700 turns your wireless noise cancelling headphones into the ultimate headset. )You will then also need to select Hand's Free for both audio and microphone on Skype (some versions of skype let you select input and output individually, others do not) .Can you check on and confirm you have taken both steps mentioned above? The Bose QuietComfort 35 II is just as stately the previous QC 35. I would recommend checking out the settings on your call software to make sure the Microphone on your headset is selected as an input. Along with the headphones you’ll get a micro USB charging cable and a 3.5mm audio cable. I want to use my headset Bose QC35II to calls from my Lenovo laptop (using Cisco Jabber software). As the new Bose Quietcomfort 35 headphones are bluetooth nowadays, it does unfortunatley not come with a cable including a microphone anymore like the preceeding Bose Quietcomfort 25 headphones. So headphones work fine but microphone is non existent now. QuietComfort 35 wireless headphones II Renowned noise cancelling headphones—now with Bose AR QuietComfort 35 wireless headphones II are engineered with renowned noise cancellation. It would’ve been nice for them to give the QuietComfort 35 II a USB Type-C … Also, bear in mind that for one of the most expensive headphones in the market you get no support or willingness to help. This is selected through Control Panel > Audio > Recording devices. Bose QC 35 II and Windows 10 update - microphone n... II to calls from my Lenovo laptop (using Cisco Jabber software). So I've seen a lot of issues on this forum after Windows 1809 update. Thank you for taking the time to post and welcome the Community! They have accurate sound quality, integrated smart assistants, and remain some of the best noise cancelling headphones available. So not only do you enjoy the world-class noise cancellation and acoustic excellence Bose is known for, you also have the ability to play music, get information and so much more. (You can usually see a volume meter for the microphone input on that list as well to test visibly whether it is picking up any sound. Opening it up reveals the headphones nicely tucked away inside. You missed my entire issue and pasted the first link from Google that is not helpful. Bose QuietComfort 35 II Wireless Noise Cancelling Headphones with mic - Silver; Manufacturer Warranty: 1-year warranty: Width: 6.7 in: Depth: 3.2 in: Height: 7.1 in: Connectivity Technology: Wireless: Product Type: Headphones - Bluetooth - wireless - NFC - 3.5 mm jack: Color: Silver: Service & Support: Limited warranty - parts and labor - 1 year Hello, I have the same issue with bad quality audio using the headphones with skype for example. Bose Quiet Comfort 35 II under windows 10 are recognized as headphone and not as headset (with microphone), so microphone is not there and not working?! It seems like Bose has not tested QC 35 II at all. The difficult part is that the interface in Windows has changed so other than having a list of microphone devices, I don't know what to find and where anymore. Notice that i use the same headset to make a calls using my iPhone and it works great! However, QuietComfort® 35 wireless headphones II also have a new Action button on the left earcup. Hi Guru666,The bluetooth Hand's Free protocol (HFP) is the only means by which the microphone can be sent to a phone or computer. With the Google Assistant and Amazon Alexa built-in, you have instant access to millions of songs, playlists and more—hands free. There may also be individual volume settings for the microphone which can be adjusted under "properties" for the headset on that list. I can see two drivers under Device Manager. The Bose QuietComfort 35 II are fair for phone calls. Can't tell if my headphone needs an update or my stupid chrome was updated and *Beep* everything. My QC35's microphone can't seem to be detected by Windows 10. ... What do you think about QC 35 II at $120 (refub from Bose - discount for medical worker) vs NC 700 at $220 (refub same discount)? Update software on Bose QC 35 II (already up to date), Find new drivers for Windows (they are all up to date), Windows is obviously on the latest version, no updates available, click on each of those "bose" drivers you have and uninstall (one of them particularly took a long time so you have to be patient), don't restart Windows yet (if you will your drivers will be back), go to your Bose phone app, remove your laptop from the list of paired devices, go to Windows Bluetooth devices and remove all appearances of your headphones, I don't have a problem with headphones but with a microphone. There is a POST HERE That should be helpful for you for connecting headphones to a Computer. So I assume the issue is on the Bose headphones side in relation to various windows builds. Bose makes a gaming headset, and it's on sale right now on Amazon for Black Friday. QuietComfort 35 headphones II offer the same unmatched combination of acclaimed noise reduction technology, wireless freedom, audio performance, dual-microphone system and 20-hour battery life as QuietComfort 35 headphones. The QC35 stereo option you see is likely for A2DP audio instead which sacrifices some amount of latency for higher quality audio.For this to work, the QC35 hands's free microphone should be selected as the default recording device for Windows. However, QuietComfort 35 wireless headphones II also have a new Action button on the left earcup. Want to use your Bose QC35 headphones as a headset in noisy environments? QuietComfort 35 wireless headphones II, QuietComfort 35 wireless headphones, QuietControl 30 noise cancelling headphones, SoundSport Free wireless headphones, SoundSport Pulse wireless headphones, SoundSport wireless headphones, SoundWear Companion Speaker, SoundLink … I want to use it for Skype etc.. Thank you for your post and welcome to the Community! Bose Quiet Comfort 35 II under windows 10 are recognized as headphone and not as headset (with microphone), so microphone is not there and not working?! After Windows10 update (August 2019) the headphones decided to skip available driver on Windows and install a new one. Bose QuietComfort 35 II - headphones with mic overview and full product specs on CNET. With so many features, it may be difficult to understand how to work them. As your issue seems to have materialized following the windows update, It is probably safe to say there is not an issue with your headphones. It really shows just how flexible these headphones are. Right so not surprisingly Bose was not helpful. I primarily use headphones at home to watch TV and listen to music. I have also found a couple of threads on this Community HERE and HERE which may also help you out with the connections. Sound output is working fine when selecting audio device "Bose QC35 Stereo", but not with "Bose QC35 Hands-free".